How do I go about initiating a project with your
firm?As a first step to initiating a full service design project with us, we require an in-home consultation,
which usually takes one hour to complete. During our time together we will want to learn about your design "wish
list," as well as your style preferences, budget, lifestyle and timeframe for implementation. In addition, we will
share with you our initial impressions and recommendations, and will provide you an overview of our portfolio, services and
fees. After the initial consultation, we will provide you a written proposal outlining the services your project
requires and the estimated cost you will incur. We charge $125 for the initial consultation. Our hourly fee
is $150/hour and we have a low, 10 hour minimum to get started. Contact us about our Summer Special!
How should we prepare for the initial consultation? Once you confirm
a date and time for your consultation, we will send you a document with all the details on what you should do to prepare
before the meeting.
Would
we work with a single designer or a team of designers? How are designers assigned to clients?At Decor by Denise we have intentionally kept our team small to provide our clients the personalized attention they
deserve. There is one principal, Denise Willard, and a small support staff. Denise will personally work with you on your project with support from her team. You get the benefit
not only of personalized attention, but also you can rest assured that there will be no issues related to continuity as there
will not be multiple designers who must coordinate their efforts. This approach helps maintain the quality and integrity
of your design, while reducing your overall project cost.
We
close on our new house in a few weeks. Would it be better to do an initial consultation at the new house
after we close or our existing home? We prefer to perform the consultation in your new home. If
you can provide photos of the items you will be moving from your old home they will help us ascertain what you have and what
you need.
How do you typically communicate with
clients? We will discuss communication with you during the consultation to understand your preferred method
of communication and if there are constraints within which we must work. We use all means necessary to communicate with
clients--phone, email, teleconference and fax.
Your Virtual Decorator —
Why did you launch Your
Virtual Decorator?Denise was meeting with clients who desired and appreciated Decor by Denise's design
aesthetic but had a limited budget, timeframe or desire to execute the design of their room(s) themselves. After several
requests from remote locations, our virtual decorating service was born.
How do you get to know each client if
you have never met them in person? Starting with our edition of House Calls which was published in the Washington
Post in March of 2008, we have been offering virtual design services to our clients. We just recently decided to formalize
our efforts into our Your Virtual Decorator service. We ask our clients to send us information that provides
us insight into their needs, tastes and room challenges. In addition to measurements of the space(s) and completed
questionnaire, we welcome tear sheets from magazines and the Internet and photos of other rooms in your home to determine
your preferences.
What does this service cost? Please check
out our Your Virtual Decorator service for pricing.
We
realize that not every situation fits into a neat "package." Therefore, if you have some special circumstances
that you would like to discuss with us or if you require any additional information about our services, our methods and/or
our pricing, please feel free to Contact Us.
